Terms & Conditions
Last updated: 08/10/2025
These Terms & Conditions ("Terms") govern your use of the website [www.moya-care.com] and any purchases you make from us. By accessing our site or placing an order, you agree to be bound by these Terms.
1. About Us
This website is operated by MOYA (legal entity: MB Isacare).
Email: contact@moya-care.com
2. Eligibility
You must be at least 18 years old or have permission from a parent or guardian to purchase from our website.
3. Products & Availability
We offer premium spa shower filters infused with skincare-friendly ingredients.
All product descriptions and images are for informational purposes only. While we make every effort to ensure accuracy, we cannot guarantee that colors or packaging will be perfectly represented on all devices.
We reserve the right to:
- Modify or discontinue products at any time
- Limit the quantities available for purchase
- Cancel orders if stock runs out or due to pricing errors
4. Pricing & Payment
All prices are listed in EUR, including VAT (where applicable).
You agree to pay the full amount at checkout, including shipping fees and any applicable taxes or customs duties for international orders.
We accept major credit cards, PayPal, and other secure payment methods provided by Shopify.
Payments can be made using Swedbank, SEB, Luminor, Citadele and Šiaulių bank electronic banking services.
Payments are available in euros.
Payments are processed via the MakeCommerce.lt payment platform.
5. Shipping & Delivery
We ship within 24–48 hours across Lithuania and internationally.
Estimated delivery times are shown at checkout.
We are not responsible for delays caused by couriers, customs, or force majeure.
Full details can be found in our Shipping Policy [link].
6. Returns & Refunds
We accept returns within 14 days of delivery, in line with EU regulations.
Items must be unused, unopened, and in their original packaging.
Return shipping costs are the responsibility of the customer, unless the product is faulty or incorrect.
Please see our Return Policy [link] for full terms.
7. Personal Data
We handle your data in accordance with our Privacy Policy [link].
By using our site or placing an order, you consent to the processing of your personal information as described therein.
8. Intellectual Property
All content on this site — including text, images, logos, and product designs — is the property of MOYA or its content creators and protected by copyright and trademark law.
You may not:
- Copy, modify, or distribute our content
- Use our trademarks without prior written consent
9. Limitation of Liability
To the fullest extent permitted by law:
- MOYA shall not be liable for any indirect, incidental, or consequential damages arising from your use of the site or products.
- Our liability is limited to the purchase price of the product you ordered.
Our products are cosmetic-grade and not intended to diagnose, treat, or cure any medical conditions.
10. Governing Law
These Terms are governed by the laws of Lithuania, and any disputes will be subject to the jurisdiction of Lithuanian courts, unless otherwise required by local consumer laws.
11. Changes to Terms
We reserve the right to update or modify these Terms at any time.
Changes will be posted on this page with the updated date.
Continued use of the site after changes constitutes acceptance of the new Terms.
12. Contact Us
For any questions about these Terms, please contact:
Email: contact@moya-care.com
Address: lauko g. 20a-2, didžioji riešė, vilniaus r., lithuania
Company Registration Number: 307345984
VAT: Not applicable
